Issue 86: Saying No

THE LEAP
BY QUANTUM ORANGE
GROW, EXPAND & EVOLVE
ISSUE 86 | SAYING NO
Each week The (Quantum) Leap summarises a key aspect of success into what you need to Think, Feel and Do to create a personal shift.
The difference between successful people and really successful people is that really successful people say no to almost everything.
~ Warren Buffet
THINK
Most people have far too much to do, and not nearly enough time. Saying yes to constant requests from colleagues, family and friends can make you feel important, but is often also a recipe for burnout.
Saying no is essential for establishing and maintaining healthy boundaries in your personal and professional life, but for many people doing so is really challenging. A study by Dr Vanessa Burns revealed that, “…many people agree to things - even things they would prefer not to do - simply to avoid the considerable discomfort of saying no.”
Consider your ability to say no and you may discover what’s actually behind your ‘yes’…
- Do you say yes because you think it’s the best way to preserve your relationships?
- Do you say yes because you don’t want to be seen to be difficult?
- Do you say yes because you don’t want to disappoint someone?
- Do you say yes because you don’t want to hurt someone’s feelings?
- Do you say yes because you were not taught how to speak up for yourself?
- Do you say yes in work situations because you think you will look incompetent if you say no?
Give yourself permission to start thinking about what is best for you. Next time you’re faced with the decision to say yes or no, make the space to think and answer the questions below.
- Will saying yes prevent me from focusing on something that is more important?
- Does this potential opportunity or activity align with my values, beliefs and goals?
- When in the past have I said yes and ended up regretting it?
- Will saying yes be good for my mental and emotional health?
FEEL
Saying no can sometimes feel difficult, awkward, even wrong. These are often deeply ingrained negative thoughts and emotions that cause us to say yes to the requests of others when we don’t really want to.
The first step in learning how to say no is to reflect on the emotions that come up, look at what they teach us and overcome any resistance that results from them.
- Do you have a fear of conflict that causes you to keep the peace and sacrifice your own needs?
- Do you feel guilty because you are conditioned that saying no will let others down?
- Do you feel the weight of unmet expectations or the burden of obligations to others?
- Do you fear the judgement and rejection of others if you say no?
- Do you feel a sense of unworthiness and shame lies beneath your choice to say yes?
Reflecting on your feelings and recognising your behavioural patterns will help you feel more confident in saying no. When your sense of self-worth is low, there’s a natural tendency to look for external validation due to an erroneous belief that your value depends on your ability to meet the needs of others.
A habit of saying yes when you really mean no can also be rooted in your family of origin. If you grew up in a family where it was not okay to express your feelings, or your parents got angry when you expressed your needs, you may have have an automatic fear of speaking up for yourself. Psychologist Stephanie Kriesberg calls these reactions feeling memories. “We might not make the connection between our past and present experiences intellectually. Instead, we react with intense emotions or reactions in our bodies, such as self-doubt, guilt, a clenched stomach, or a racing heart”, she says.
We need to develop “the courage to love ourselves, even when we risk disappointing others,” Brene Brown says. She goes to to say, “Only when we believe, deep down, that we are enough can we say, ‘Enough!’”
DO
If you say yes to every request made of you, you’ll get walked all over and end up burned out and exhausted.
There are only so many hours in the day - so even though it’s not easy, it’s vital you get good at saying no.
Here are four strategies to help you get started:
- Practise saying no on small, inconsequential requests.
- Consider the worst case scenario if you say no - how bad could it get? What’s at stake, really?
- Remind yourself that saying no is a form of self-care - you matter too!
- Practise assertiveness and remember that declining a request doesn’t make you a bad person, just someone who values their time and wellbeing.
One of the first steps to harnessing the power of no is to find a way of saying no that feels natural and authentic for you. Practise the following six ways of saying no to get a sense of how they feel for you.
Politely decline with gratitude, but no excuses or justification:
Thank you for thinking of me, but I’m unable to commit to this right now.
Deflect focus away from yourself:
I appreciate your offer, but perhaps Sue has more capacity at the moment?
Prioritise self-care without apologising or feeling guilty:
I’ve decided to prioritise my personal wellbeing and need to decline this opportunity.
Give an honest explanation:
I appreciate the invitation, but I’m feeling overwhelmed with my current workload and need to prioritise my existing commitments.
Buy yourself time to consider carefully before committing:
I need some time to think about this. Can I get back to you later?
Offer alternative solutions that show a willingness to support without compromising your boundaries:
I’m unable to do this under those conditions, here’s what I need in order to be on board.